BitNix Cloud: Privacy Policy

Welcome to BitNix Cloud, a premier provider of cloud infrastructure and managed services. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (the "Site") and our cloud services (the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information.

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By using our Site and Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We collect various types of information when you interact with our Site and use our Services. This may include:

Personal Information

When you create an account, request information, or communicate with us, we may collect personal information such as:

Name
Email address
Company name
Phone number
Payment and billing information
Employment history and education

Automatically Collected Data

We may also automatically collect information when you use our Services or visit our Site, including:

IP address
Browser type
Operating system
Usage data (e.g., pages visited, time spent on the site)

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and managing the Services
Responding to your inquiries and requests
Improving our Site and Services
Marketing and promotional purposes
Processing job applications
Complying with legal obligations

We may share your personal information with third parties in the following circumstances:

With service providers who assist us in providing the Services
As required by law or to protect our rights
In connection with a business transaction (e.g., merger, acquisition)
With your consent

Update Your Information

If you need to update or correct your personal information, please contact us using the information provided below.

Users Under 13 Years of Age

BitNix Cloud does not knowingly collect personal information from children under the age of 13. If you are under 13, please do not provide any personal information to us. If you believe that a child under the age of 13 has provided personal information to BitNix Cloud, please contact us immediately at [email protected], and we will make every effort to promptly delete that information from our databases.

BitNix Cloud utilizes a browser cookie called KAUTH-ID for authentication purposes. KAUTH-ID is a token-based authentication cookie generated by our KeyAuth system. It allows for passwordless/usernameless authentication, enabling analytics and paywalls. In the event of a lost token, users can provide a username and password to sign in, which generates a vanity token hashed via SHA256 and encrypted via AES. KAUTH-ID ensures seamless authentication for our users and helps maintain their signed-in status across sessions.

Packet Logging and Firewall Activity Alerts

BitNix Cloud employs packet logging and downstream firewall activity alerts to monitor and analyze network traffic for security purposes. These measures help us ensure that the activity on our network is legitimate and secure. Logged packets are analyzed to detect and mitigate potential threats, while firewall activity alerts notify us of any suspicious or unauthorized activities in real-time.

Acceptable Use

By using our Site and Services, you agree not to engage in any illegal activities or use our services for unauthorized purposes. For more information on acceptable use, please refer to our Acceptable Use Policy.

Additional Information

This Privacy Policy is subject to change. We will notify you of any updates by posting the revised policy on this page.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Email: [email protected]